Need shipment/receiving guidelines for the Ashburn, VA location.

[Jacob]

Spoiler

I need shipment/receiving guidelines for the Ashburn, VA location. Is there a pallet jack onsite for receiving? Can the receiving deck accommodate Sprinter Vans (variable height loading deck)?

[J_Shin]

Hi Jacob, 

Great questions, given that each of our Equinix IBX data centers may differ in equipment available and how to best accommodate any IBX shipments- if you have the specific Equinix Account Team member's contact information the recommendation is to reach out to them directly (e.g. Account Executive, Customer Success Manager, and/or Sales Engineer) for confirmation/assistance.  

In addition, if you happen to have a valid Equinix Fabric Portal account with the appropriate permissions, you can take a look in the ECP (Equinix Customer Portal) section of the portal, "Inbound Shipments".  This is a specific section in the portal to order/schedule the delivery of equipment and is based on your current IBX inventory.  

Here is a link to the Equinix IBX Policies to reference and save for later consumption if interested...  
https://www.equinix.com/resources/product-documents/ibx-policies