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Issue creating work visit API

Issue creating work visit API

API_User
Level 9

Hi,
i have used the API to create a work visit order and the http response is success. 201 with order number in header.
However, we are receiving calls from the service desk that the ticket information is not accurate. Like the IBX , cage & cabinet information is missing in the order.
I am not sure why this is happening.

Anyone faced this ?

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