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API_User's avatar
API_User
Equinix Employee
5 years ago
Solved

Work Visit API - issue EQX-161-403

Hey there, I need help! I tried to use API and create a POST REST API request to raise a Work Visit request to Equinix. but unfortunately returned the EQX-161-403 errors. Please kindly help, no ide...
  • API_User's avatar
    5 years ago

    Hello Alan,

    As you're getting an EQX-161-403, could you please check if you're passing the correct username for your ordering and notification contact?

    In this case, XXXX@YYY.com must match the username shown in the ECP portal. If you're unaware of how to search and identify a username in ECP portal, please reach out to your master admin or CSM.

    - Equinix Developer Community

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