Forum Discussion
Where are the SOC reports located now?
Thanks for your patience wade_canada if you are still having issues downloading the SOC reports, here's a video that walks through the process.
Additionally, our customer support team can download the reports and send them directly to you via email if you still encounter any issues.
Additionally, our UX team is aware of the SOC reports difficulties and will be looking into how we can improve the process in the future.
I logged in to the customer portal and downloaded the "Equinix (Global DCH) - Type 2 SOC 2 - Report - Clickwrap" file. I get a screen that asks me to accept the confidentiality non-disclosure statement. Regardless of what I click, "I Accept" or "I Do Not Accept" the image does not respond. Thats right, its an image and is not linked to anything.
equinix-global-dch-type-2-soc-2-report-clickwrap (kapostcontent.net)
I'm seeing the same thing. Were you able to get a resolution to this?
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