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Jantzen's avatar
Jantzen
Equinix Employee
4 years ago
Solved

I can't use the LD (London) service location for a FR (Frankfurt) connection.

I don't want to connect to London. And due to latency, I can't use the LD (London) service location for a FR (Frankfurt) connection. We measure latency in ms or less. Can I get service locally from FR? 

  • Yes, in the EMEA region, you can choose either LD or FR as your service location.

    Latency is not a big factor in the accuracy of time. Any delay in network transit is accounted for. However, if a customer is located in Frankfurt, then it makes sense for them to subscribe locally to Precision Time from Frankfurt.

1 Reply

  • Jantzen's avatar
    Jantzen
    Equinix Employee

    Yes, in the EMEA region, you can choose either LD or FR as your service location.

    Latency is not a big factor in the accuracy of time. Any delay in network transit is accounted for. However, if a customer is located in Frankfurt, then it makes sense for them to subscribe locally to Precision Time from Frankfurt.

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