Forum Discussion
Where are the SOC reports located now?
Thanks for your patience wade_canada if you are still having issues downloading the SOC reports, here's a video that walks through the process.
Additionally, our customer support team can download the reports and send them directly to you via email if you still encounter any issues.
Additionally, our UX team is aware of the SOC reports difficulties and will be looking into how we can improve the process in the future.
Any consideration to place a soft link that goes straight to "certification and Compliance' Link as we are also ram[ping up 1Q23 SOC reporting and will also need this, and I am guessing all of your other clients.
thx,
Karim
Hi Karim,
Thanks for the suggestion. Just so I can fully understand, where would you like to see this link placed? If you are just asking for it to be posted here, you can try this link. It should get you to the correct page. From there you'd just need to scroll down and click on the "Certifications and Compliance" section.
https://eqixcustomerportal.equinix.com/ecp/casemanagement/supportcenter/overview/
Thanks,
Jantzen
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