Skip to main content
Answer
March 11, 2022

Each device is covered by an SLA of 99.99% availability. If any redundancy settings are included, the SLA increases to 99.999%.

Important: When a device is changed directly via SSH or other methods, Equinix can't guarantee the SLA or supportability of the device once the records are not in sync.

View in thread

1 reply

Anonymous
Answer
March 11, 2022

Each device is covered by an SLA of 99.99% availability. If any redundancy settings are included, the SLA increases to 99.999%.

Important: When a device is changed directly via SSH or other methods, Equinix can't guarantee the SLA or supportability of the device once the records are not in sync.

Terms & ConditionsAccessibility statement