Forum Discussion
shanzlafayette
11 months agoEquinix Employee
What does support look like for the Cisco Catalyst 8000V?
Can anyone explain what kind of support is available for the Cisco Catalyst 8000V?
- charliemack31Equinix Employee
Outside of opening support tickets at Equinix, customers can now directly open Cisco Technical Assistance Center (TAC) cases for C8000V IOX-XE software and configuration issues in the Equinix Network Edge portal. This provides our customers with a direct and efficient troubleshooting channel to Cisco within our portal.
To learn more about opening a Cisco TAC case, please see here: https://docs.equinix.com/en-us/Content/Interconnection/NE/deploy-guide/Cisco/NE-Cisco-8000v-sub-support.htm?Highlight=cisco%20TAC
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