user experience and feedback
25 TopicsRouter maintenance notice to IX peers
Hello Equinix Community, Apologies in advance if this is a repeated question but my search didn't find any relevant topics. We have upgrade planned for our router in Chicago which is connected to Equinix IX. What is the best method of informing IX participants about the maintenance activity? We have a lot of peers on the IX so informing them individually will be very cumbersome. ThanksSolved480Views0likes3CommentsEIA Just Got Easier: Experience Our New Simplified Flow
We heard you! We’ve streamlined the Equinix Internet Access (EIA) process to make it easier for you to order and manage your services. This initial phase is available exclusively for orders that do not require a signature. We’d love to hear what you think of the new process. Your input will help us make further enhancements to the user interface for everyone. We’re working hard to make the improvements you need and want. Please comment on the success page or share your feedback via ideas.191Views0likes0CommentsEquinix Signs Disability:IN Commitment Letter to Ensure Inclusion and Belonging for All
“Equinix is committed to creating a workplace where everyone belongs and can make a meaningful impact, and that includes the disability community. We’re proud to advance disability inclusion as our customers, partners, and communities benefit from the skills they provide our business." Earlier this year, Equinix CEO Adaire Fox-Martin joined fellow business leaders in signing the Disability:IN CEO Letter, committing to advancing disability inclusion across our global operations. Why does this matter? Because true digital transformation requires diverse perspectives—and that includes the valuable insights of people with disabilities who make up over 1 billion people worldwide. When we design workplaces where everyone can contribute their unique talents, we all benefit from better solutions and stronger communities. This commitment isn't just about compliance—it's about creating environments where innovation can flourish without barriers. We're excited to benchmark our practices against the Disability Equality Index and continue building a workplace where differences aren't just welcomed, they're essential to our success. Learn more: https://eqix.it/3Fq8wG0125Views1like0CommentsJoin the Equinix Customer Insights Panel – Shape the Future with Us!
Ready to make your voice heard? Join the Equinix Customer Insights Panel to influence our solutions and help us enhance your experience with Equinix by participating in research activities tailored to your role and interests. As an Insights Panel member, you will be: The first to know: Get an advance look at new ideas, processes, product releases, features and more The influencer of what happens next: Shape the future by providing feedback that drive new products, solutions and experiences The first to learn: Hear how we act on your feedback to improve our solutions Don’t miss out - Sign up now to participate in research activities that matter most to you and start making an impact!86Views1like0CommentsShare your experience with Equinix Internet Access to inform 2025 product strategy
We have a great opportunity for you to share your experience with internet access. We need your input! Your valuable insights will directly influence our planning for 2025 as we work towards enhancing your internet access experience. We want to make sure we address your pain points, cater to your needs, and improve the overall purchasing experience. Interested in taking part in this 5-minute survey activity? Fill out survey below or click here to submit your feedback! Once you complete the activity, you’ll have the opportunity to sign up today for the Equinix Customer Insights Panel. Influence new ideas, processes, product releases, capabilities, and more through engaging research activities like this one! Join, shape, influence, and innovate today!453Views9likes0CommentsHave YOUR say in the redesign of the Fabric Navigation in Equinix Portal
We have an exclusive opportunity where we are redesigning the Fabric experience within the Equinix Portal to make the navigation menu easier and more intuitive. Your feedback will have a direct impact to this redesign, ensuring a seamless, intuitive user experience within Fabric portal. Interested in taking part in this 5-minute survey activity? Fill out survey below or click here to submit your feedback! Once you complete the activity, you’ll have the opportunity to sign up today for the Equinix Customer Insights Panel. Influence new ideas, processes, product releases, capabilities, and more through engaging research activities like this one! Join, shape, influence, and innovate today!1.2KViews10likes2CommentsAnsible, Terraform, both?
Hi Community, I wanted to start a chat around some dev ops tools that we know many of our customers use. I'll throw a few questions below to get us started but feel free to go off topic if you want to discuss something outside of these questions. Does your organization use Ansible, Terraform, or both? Are there other automation tools that you use or prefer? What do you like/dislike about each of these tools? How can we improve the user experience when using these tools with Platform Equinix?5.3KViews2likes0CommentsSmart Hands Users – Share your input on responsible electronic disposal!
We’re assessing a potential offering with Smart Hands - Responsible Electronic Disposal, and we need your help with understanding your needs and preferences for electronic disposal to help inform our assessment. Interested in taking part in this quick activity? Sign up today for the Equinix Customer Insights Panel. What’s Insights Panel? Equinix has launched the Customer Insights Panel, a platform to share your knowledge, perspectives, and ideas to influence our business and product direction. Be the first to know: Get an advance look at new ideas, processes, product releases, possible features and more Influence what happens next: Be part of the feedback loop to drive new products, solutions and experiences that meet customer needs Learn first: You’ll hear how we’ll act on feedback Sign up today! Once your account is activated, you can explore and participate in research activities including this Smart Hand activity.4.3KViews2likes1CommentEquinix Community: 1,000 members and counting!
Join us as we cheer on our first 1,000 Equinix Community members who have joined us from around the world. Thank you for being part of this journey! Today, we’re recognizing our 1,000th member, yongkimleng as one of our community featured members. If you’re new here, welcome! Don’t forget login using your ECP credentials and Introduce yourself here. If it’s been a while since you’ve been back, be sure to check out the new Equinix Community as it has a completely new look and feel! Take a look at the recent discussions, content, and events coming up: Meet the Equinix GSAs from Accelerate What additional service providers would you like to have available via Equinix Fabric? LinkedIn Live: Your ecosystem is now your infrastructure What certifications do you recommend? Taking the lead in Decarbonization Seven months ago, we began inviting beta customers into Community. We’ve enjoyed every discussion, topic, and feedback along the way. The Equinix Community is constantly evolving, and we want to hear from you on how to make this Community even better in the future. So, what’s coming up? Profile Page improvements and enhancements Gamification (new rankings and badges) Personalized Experiences Rewards & Recognition And more! Shannon, Equinix Head of Community7.2KViews4likes1CommentVirtual Routing and Forwarding (VRF) is now LIVE!
🚀 Exciting News! You’ve got a simpler way to connect your services deployed across Equinix products. Give Virtual Routing and Forwarding (VRF) a shot and help shape the future of VRF! 🛠️ Configure VRF through the API or UI directly, making connectivity easier than ever! 📚 For more information on what VRF is and how to use it, check out our deploy documentation page: https://deploy.equinix.com/developers/docs/metal/layer2-networking/vrf/ 🗣️ Your feedback matters! Whether it's good or bad, share your thoughts with us. We're eager to hear from you and will use your input to shape the future of VRF. Help us make it even better!1.2KViews2likes0Comments