Who can join the SHRED Pilot Program?
SHRED (Smart Hands for Responsible Electronic Disposal) - the innovative new Smart Hands capability designed to standardize e-waste disposal - is available in these locations: Singapore (SG1, SG2, SG3, SG4, SG5) launched on September 2, 2024 Washington, D.C. (DC1, DC2, DC4, DC5, DC6, and DC11) launched on November 16, 2024 Hong Kong (HK1, HK2, HK3, HK4, HK5) launched on December 1, 2024 Australia (BR1, CA1, ME1, ME2, ME4, ME5, SY1, SY2, SY3, SY4, SY5, SY6, SY7) launched on March 3, 2025 Washington, D.C (DC10, DC12, DC13, DC14, DC15, DC16, DC21, DC3, DC7, DC97, DCS) launched on March 3, 2025 Atlanta, GA (AT1, AT2, AT3, AT4, AT5) launched on March 17, 2025 Culpeper, VA (CU1, CU2, CU3, CU4) launched on March 17, 2025 Denver, CO (DE1, DE2) launched on March 17, 2025 Los Angeles, CA (LA1, LA2, LA3, LA4, LA7) launched on March 17, 2025 Miami, FL (M16) launched on March 17, 2025) New Jersey (NY1, NY3, NY4, NY6) launched on March 17, 2025 New York (NY11, NY13, NY2, NY5, NY7, NY8, NY9) launched on March 17, 2025 Philadelphia, PA (PH1) launched on March 17, 2025 France (BX1, PA1, PA10, PA2, PA3, PA4, PA5, PA6, PA7) launched on March 31, 2025 South Korea (SL1, SLS3) launched on March 31, 2025 England (DSQ, LD10, LD3, LD4, LD5, LD6, LD7, LD8, LD9, MA1, MA2, MA3, MA4, MA5) launched on March 31, 2025 We'll continue to share updates as the SHRED program extends to other IBX Data Centers in the future. If you are interested, join this group and share a comment below for future consideration.SHRED available in France, South Korea, and England!
We are excited to announce that SHRED services have expanded to 22 new IBXs across Seoul, Bordeaux, Paris, London, and Manchester! This brings our total to 89 IBXs across 21 cities. 🌱 Have you joined SHRED yet? Learn more about SHRED SHRED (Smart Hands for Responsible Electronic Disposal) - the innovative new Smart Hands capability designed to standardize e-waste disposal through a self-service online form on the Equinix Customer Portal (ECP). Login to ECP and use the self-service form to submit a Smart Hands ticket to recycle old storage media, hard disks, and more. SHRED Now Available in Six New Locations in the US!
Great news! SHRED (Smart Hands for Responsible Electronic Disposal) is now available in Atlanta, Culpeper, Denver, Los Angeles, Miami, and New York! This expansion marks another significant milestone in our commitment to providing top-notch sustainability services worldwide. It brings our SHRED coverage total to 67 IBXs! Join Shred to simplify your IT asset disposal process and contribute to a greener future. We’re committed to responsible electronic waste management, ensuring that your equipment is handled with care and disposed of in an environmentally friendly way. What’s SHRED? SHRED (Smart Hands for Responsible Electronic Disposal) - the innovative new Smart Hands capability designed to standardize e-waste disposal through a self-service online form on the Equinix Customer Portal (ECP). Login to ECP and use the self-service form to submit a Smart Hands ticket to recycle old storage media, hard disks, and more. Have you scheduled Smart Hands using the Availability Calendar yet?
Every second matters – that’s why we’re making it easier for you to schedule and execute Smart Hands on your schedule. Using the Smart Hands Availability Calendar, you can: Schedule Smart Hands at specific times, up to 3 hours of Smart Hands service in 1-hour increments Have real-time access to technician availability Use our enhanced scheduling experience with fewer delays and ticket rejections Get started with the availability calendar today by logging into ECP and follow the steps to Order a Scheduled Smart hands request We’re working hard on making the improvements you need and want – comment below or share your feedback via ideasSHRED Expands to Hong Kong!
You heard it here – SHRED is now available in all 5 IBXs in Hong Kong! Join SHRED to simplify your IT asset disposal process and contribute to a greener future. Our commitment to responsible electronic waste management ensures that your equipment is handled with care and disposed of in an environmentally friendly way. What’s SHRED? SHRED (Smart Hands for Responsible Electronic Disposal) - the innovative new Smart Hands capability designed to standardize e-waste disposal through a self-service online form on the Equinix Customer Portal (ECP). Login to ECP and use the self-service form to submit a Smart Hands ticket to recycle old storage media, hard disks, and more.Responsible E-Waste Disposal: SHRED Launches in DC
Customers in DC1, DC2, DC4, DC5, DC6, and DC11 (and all Singapore IBXs) can now use a super easy self-service form in ECP to submit a Smart Hands ticket to recycle old storage media, hard disks, and more. Just a few clicks, and we'll handle the rest! Why SHRED? SHRED empowers customers to take control of their e-waste management while ensuring compliance with local regulations. Faster and easier: No more manual hassle. More sustainable: We're committed to a greener future. More secure: Your data is our priority. After a successful pilot in Singapore, we're excited to bring SHRED to several IBXs in DC!Multicloud Deployments with High Performance Connectivity with Equinix and Oracle
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Welcome to Smart Hands for Responsible Electronic Disposal (SHRED)
SHRED - the innovative new Smart Hands capability designed to standardize e-waste disposal through a self-service online form on the Equinix Customer Portal (ECP). SHRED is set to transform how customers manage their electronic waste, offering several key benefits: Cost/process optimization through preferred global disposal suppliers and terms. Reduced manual coordination and overhead through automation and standardization. Faster revenue recognition through immediate order placement. Reduced liability through mandatory user acceptance of SHRED terms. Consistent customer experience on a global scale through a standardized fulfillment process. How SHRED Works Previously, customers needed to submit a custom order to dispose of e-waste properly. With SHRED, there's no need for quotes—the pricing, supported equipment, and deliverables are standardized. For equipment not covered by SHRED, customers can still raise custom orders following the current process. SHRED will not replace custom orders but instead make common equipment easier to process.Bulk Uploads for Work Visit Tickets on Equinix Customer Portal
In this video, we'll show you how to use the new bulk upload feature to add up to 50 non-listed attendees to a Work Visit Ticket. We'll guide you through the placing a new Work Visit order showing you where the non-listed attendee link is located, how to download and fill out the Attendee List template, and finish filling out and submitting the order.
