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Intercontinental Hotels Group (IHG) Delivers Next-level Customer Service

Shannon
Community Manager
Community Manager

Over 115 million customers use the IHG One Rewards mobile app to book hotels and enhance guest experiences worldwide. Through their software-defined network, IHG empowers their DevOps teams to swiftly onboard new partners, SaaS vendors, and cloud services, fostering continuous innovation without compromising network stability.

The Equinix network solution also allows data and applications to easily move between regions into their enterprise data warehouse for analytics, keeping the business and their customers running at top performance.