Give customers ability to rename fabric ports with... - Equinix Community

Jantzen · ‎Apr 10, 2023

Currently if a customer wants to rename a fabric port they are required to open a ticket with the NOC. Customers should be able to either rename ports via the portal or at the very least have a "Friendly Name" field associated with the port they can rename as desired.

Jantzen · ‎Apr 10, 2023

Thank you for sharing your idea regarding the ability for customers to rename fabric ports or add a "Friendly Name" field in the portal. We appreciate your feedback and understand the importance of providing customers with more control over managing their services.

We are pleased to inform you that our product team has reviewed your suggestion and has accepted the idea for implementation. They recognize the value in empowering customers with the ability to rename ports or add friendly names directly through the portal, without the need to open a ticket with the NOC.

While we cannot provide an exact timeline for this feature's rollout, rest assured that our team is working diligently to develop and integrate this functionality into the portal. We will keep the community informed of any updates and progress regarding this enhancement.

Thank you for your valuable contribution to the improvement of our services. We appreciate your input and look forward to continually enhancing the customer experience based on feedback like yours.

Best regards,
Equinix Community Team