Equinix is the world’s digital infrastructure company. We interconnect industry-leading organizations in finance, manufacturing, mobility, transportation, government, healthcare, and education across a cloud-first world.
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Forum Posts

What Equinix Products Are You Using? 💻

Hello everyone! At Equinix, we are proud to offer a wide range of products and services to help our customers achieve their business goals. From data centers to network solutions, cloud exchange to security services, we have a variety of offerings th...

Jantzen by Community Manager
  • 0 replies
  • 1 kudos

Never Miss an Important Notification in Customer Portal!

Where did that Fabric notification send? Is there an outage I am not aware of? Do I need to take action? Where does Equinix Precision Time show notifications? Look no further, it’s all in one central place. Effective August 23, all ECP, Fabric, Netwo...

BeckyPeal by Equinix Employee
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  • 1 kudos

Smart Hands 2022.4

Equinix Smart Hands 2022.4 is available August 8, 2022. This release includes the following changes to the Smart Hands interface. New 'Cable Connectivity Check' Option On the Cable Testing and Diagnostics tile in the Smart Hands catalog, there’s a ne...

amychen by Equinix Employee
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  • 1 kudos

Have you tried Smart Hands Video Conferencing?

Here's your chance to interact with Equinix technicians through video conferencing in real-time, as they work on your order request in your private cage or non-colo area. In your Order Entry form, simply enable "Request a video conference" to get sta...

amychen by Equinix Employee
  • 2 replies
  • 2 kudos

Ticket Windows

Hi, I sometimes want to view multiple tickets at once, but in order to do this I have to open another browser session. Is there a way to accomplish this without having to login to multiple instances? I've tried right clicking, but there are no option...

SamF by New Contributor
  • 3 replies
  • 0 kudos