Forum Discussion

  • API_User's avatar
    API_User
    Equinix Employee
    "Equinix Customer Portal API --> Orders_History API ( https://api.equinix.com/v1/retrieve-orders)" works indeed, thanks!

    But unfortunately, it does only show at what time the order was created, but not the start and end time.

    When via the Portal we schedule a Work Visit, we have to provide a Start and End time. How can I retrieve this information?

    So is it possible to get Full Details of an order?
  • API_User's avatar
    API_User
    Equinix Employee
    Currently to retrieve the Order Details, you need to use the same Order_History API and use source "Order Number" and provide an order number to fetch the complete details. Example: /v1/retrieve-orders/{Equinix Order Number}
    Sample Order Number: 1-174057374942