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User API access not working in Prod

User API access not working in Prod

API_User
Level 9

Getting this error:

{
    "errors": [
        {
            "code": "403",
            "message": "You are not authorized to access the api"
        }
    ]
}

when trying to query /v1/users, what specific permission is required? I'm not a master admin, but all the other APIs works for me.

Reply 1 1

API_User
Level 9

Hi there,

I'm sorry you're facing this issue. We would like to share with you that users_v1 is deprecated and would like to recommend you to migrate to users_v2.

If you're still experiencing this issue, kindly write in to api-support@equinix.com with your request and response payload and we'll get back to you shortly