API_User
2 years agoEquinix Employee
Shipping API v2 list issue
Hi, I am using the API to open inbound orders and I received a call today that the Shipping team cannot scan the tracking numbers and associate them to a ticket. It looks like the API is putting the tracking number string into a list instead of a string which is causing this,
['626467467487', '626467467454', '626467467465', '626467467476'].
I have my app posting this in a string format using the catalog on the developer portal. The portal does state that the tracking numbers need to be inside brackets so could that be the reason?
"carrierTrackingNumbers": [
"DHL930182000"
],
That is the example from the catalog, I believe the brackets are causing the issue here with the Shipping department at the site.