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Issues with work visits API

Issues with work visits API

API_User
Level 9

I'm getting the following error for my work visit requests:
You don't have permission to access this cabinet
I've checked the list that I am sending against the list that is returned via the getLocation endpoint (https://developer.equinix.com/catalog/workvisitv1).
Is there any way to determine which cabinet is causing this issue? I have the full payload that I am sending available upon request.
Thanks,
Dustin

Reply 1 1

API_User
Level 9
Hi Dustin,

To help us to debug this issue effectively, please drop an email to api-support@equinix.com with:

Request & Response paylod of /workvisit/locations API
Request & Response payload of /orders/workvisit API

Thanks,
Equinix Team