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Community Manager
March 8, 2022
Solved

What is a tag and how do I add one?

  • March 8, 2022
  • 1 reply
  • 5161 views

I'm starting to see labels on discussions. What are they and can I create them? 

Best answer by Shannon

What are tags?

 

A tag is a keyword or phrase used to categorize, label, and organize content (topics, ideas, posts) to make it easier to search for and accessible. Tags improve content findability, enabling users to filter for relevant discussions or product feedback. 

Tags are optional when creating a new topic and you can always add them later. For example, when creating a topic in a general support forum for troubleshooting, and you're having connectivity issues with your smart phone, you might apply labels like "Connection Issue" or "Phone"

Example of creating a new topic and where to add tags

 

1 reply

ShannonAuthorAnswer
Community Manager
April 5, 2022

What are tags?

 

A tag is a keyword or phrase used to categorize, label, and organize content (topics, ideas, posts) to make it easier to search for and accessible. Tags improve content findability, enabling users to filter for relevant discussions or product feedback. 

Tags are optional when creating a new topic and you can always add them later. For example, when creating a topic in a general support forum for troubleshooting, and you're having connectivity issues with your smart phone, you might apply labels like "Connection Issue" or "Phone"

Example of creating a new topic and where to add tags