Forum Discussion

jholder's avatar
jholder
Level 1
2 years ago

Where are the SOC reports located now?

I used to be able to download the latest SOC II Type II reports online, where are they located now? Specially I need it for LA3
security
soc report
MikeS's avatar
MikeS
Level 1

Can you address the previously posted reply to this thread - I'm seeing the same behavior: 

I logged in to the customer portal and downloaded the "Equinix (Global DCH) - Type 2 SOC 2 - Report - Clickwrap" file.  I get a screen that asks me to accept the confidentiality non-disclosure statement.  Regardless of what I click,  "I Accept" or "I Do Not Accept" the image does not respond.  Thats right, its an image and is not linked to anything.

-I have Adobe Acrobat installed. 

Shannon's avatar
Shannon
Community Manager
5 months ago

MikeS Appreciate you sharing that you are encountering the same issue. We've escalated to our teams internally to see how we can resolve and fix this. Stay tuned for an update.