Forum Discussion

Jantzen's avatar
Jantzen
Equinix Employee
4 years ago
Solved

Precision Time Navigation from Equinix Portals

Why can't I access the Precision Time home page from the Equinix Customer Portal (ECP) or the Equinix Fabric portal when I use the side menu to move to the Precision Time portal? However, I'm able to access the Precision Time home page when I directly log in to the Precision Time portal using my credentials.

  • Currently, you cannot log into the Precision Time portal with a federated account. This portal option is planned for implementation in early 2023. Instead, federated account users can log directly into the Precision Time portal with their Equinix credentials.

1 Reply

  • Jantzen's avatar
    Jantzen
    Equinix Employee

    Currently, you cannot log into the Precision Time portal with a federated account. This portal option is planned for implementation in early 2023. Instead, federated account users can log directly into the Precision Time portal with their Equinix credentials.

Featured Places

  • Node avatar for Discussions

    Discussions

    Engage with industry experts, share insights, ask questions, and grow your network.
  • Node avatar for Ideas

    Ideas

    We're listening! Submit your ideas to shape the future of Equinix!
  • Node avatar for Groups

    Groups

    Ready to collaborate? Join a Group or upcoming beta program.
  • Node avatar for What's New

    What's New

    Stay ahead with the latest from Equinix. Discover new product announcements, insightful tutorials, and practical use cases.
  • Node avatar for Events

    Events

    Your Guide to Upcoming Events - Online, Hybrid, and In-Person!