amychen
3 years agoEquinix Employee
Have you tried Smart Hands Video Conferencing?
Here's your chance to interact with Equinix technicians through video conferencing in real-time, as they work on your order request in your private cage or non-colo area.
In your Order Entry form, simply enable "Request a video conference" to get started. Share a comment below if you've tried this feature ⬇️
Learn more about it on Docs.equinix.com