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Jantzen's avatar
Jantzen
Equinix Employee
4 years ago
Solved

Do I need a Turn-Up Call to use my new Equinix Fabric Port?

Do I need a Turn-Up Call to use my new Equinix Fabric Port?

  • No, your port should be usable as soon as it’s provisioned so Turn-Up calls are optional for customers. If you’ve followed the troubleshooting section in our Getting Started page and still have issues with your new port, email our Customer Success Associates (CSA) at CSAssociates@equinix.com.

1 Reply

  • Jantzen's avatar
    Jantzen
    Equinix Employee

    No, your port should be usable as soon as it’s provisioned so Turn-Up calls are optional for customers. If you’ve followed the troubleshooting section in our Getting Started page and still have issues with your new port, email our Customer Success Associates (CSA) at CSAssociates@equinix.com.

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