PSA long delays in provisioning new services
Hi all, Is everyone else experiencing long delays asking for a new connection or changes to service. My own experience, has been since contact with the Equinix team, it has been 26 days, and from there we have been given a estimate of 2-4 weeks to provision a new connection.Increase bandwith on a connection
We currently have a copper bandwidth connection at the data center (in a cabient) and are looking to increase the available bandwidth. Could you assist with the steps invovled in ordering? From reading past forums does it involve ordering a new connection? Thanks for your expertise.Equinix DC – moving from copper to fiber + IP address ordering headaches
i everyone, We’re at an Equinix datacenter and moving from copper to fiber. And ordering some new IP addresses. Couple of things tripping me up: Ordering fiber vs copper cross connects through the portal isn’t super clear. Help desk isn't able to help Has anyone done a copper → fiber migration at Equinix recently? How did you order it (portal, ticket, account manager)? Cheers
Terraform Module Equinix Internet Access. Does it exist?
I scavenged the terraform registry looking for a Equinix Internet Access Terraform module. ] I found an example of a connection to EIA.This is the only thing that comes up in the registry as EIA. https://github.com/equinix/terraform-equinix-fabric/tree/v0.22.0/examples/virtual-device-2-eia-connection But none that creates the EIA itself. Can anyone answer if this may or may not be supported in terraform and if so, what would the resource name be for it? The GUI terminology doesn't always translate one for one, so maybe I'm missing something.Share your experience with Equinix Internet Access to inform 2025 product strategy
We have a great opportunity for you to share your experience with internet access. We need your input! Your valuable insights will directly influence our planning for 2025 as we work towards enhancing your internet access experience. We want to make sure we address your pain points, cater to your needs, and improve the overall purchasing experience. Interested in taking part in this 5-minute survey activity? Fill out survey below or click here to submit your feedback! Once you complete the activity, you’ll have the opportunity to sign up today for the Equinix Customer Insights Panel. Influence new ideas, processes, product releases, capabilities, and more through engaging research activities like this one! Join, shape, influence, and innovate today!Have you heard of Submarine Cables?
How does the internet connect from New York City to Paris? It's not just satellites - it's also cables underneath the ocean. And they send data through glass traveling at 671,000,000 miles per hour. That's the speed of light! There are more than 500 of these cables spanning 750,000 miles sending more than 64 terabits of data. That's enough bandwidth to send 2 million mp3 files every single second. Watch this video below to learn more about these fascinating cables that deliver over 97% of the internet’s traffic.
