How to Place a Diverse Cross Connect Order
In this video we'll show you how to place a Diverse Cross Connect order using the guided ordering experience. We'll explain the potential issues with the old method of ordering and how we're using Generative AI to help solve them. As we go through the Cross Connect order, we'll show you what the notification looks like if your selected IBXs are compatible with a Diverse Campus Cross Connect. Then we'll show you how to select the option and how to choose between "Pair with Existing Primary Asset" and "Create Primary and Diverse Pair." Head to the Equinix Customer Portal to create your next Cross Connect: https://customerportal.equinix.com/
Generative AI Integration with LOA Processing
In this video we'll show you how we've incorporated Generative AI into the LOA Processing for a Cross Connect order. We've implemented these changes to simplify the ordering process so that you can automatically fill out the LOA document using Generative AI. We'll show you what the new screens will look like and how to edit the information if you're not satisfied with the automatic results. Head to the Equinix Customer Portal to create your next Cross Connect: https://customerportal.equinix.com/
