Upcoming Migration: Community.Equinix.com will be read-only from April 7–16 while we move to our new platform. Learn more.
Forum Discussion
Solved
How do I get help when I encounter issues relating to new billing account creation?
How do I get help when I encounter issues relating to new billing account creation?
Customers have three options for onboarding and support questions:
- Use the live chat feature to chat with a customer support representative while going through the device creation and billing account creation process in Network Edge.
- Submit a trouble ticket by clicking Support and selecting Report an Issue in the Equinix Fabric Portal.
- Send an email to support@equinix.com.
1 Reply
Replies have been turned off for this discussion
Customers have three options for onboarding and support questions:
- Use the live chat feature to chat with a customer support representative while going through the device creation and billing account creation process in Network Edge.
- Submit a trouble ticket by clicking Support and selecting Report an Issue in the Equinix Fabric Portal.
- Send an email to support@equinix.com.
Recent Discussions
Featured Places
Discussions
Engage with industry experts, share insights, ask questions, and grow your network.Ideas
We're listening! Submit your ideas to shape the future of Equinix!Groups
Ready to collaborate? Join a Group or upcoming beta program.What's New
Stay ahead with the latest from Equinix. Discover new product announcements, insightful tutorials, and practical use cases.Events
Your Guide to Upcoming Events - Online, Hybrid, and In-Person!
