Forum Widgets
PSA long delays in provisioning new services
Hi all, Is everyone else experiencing long delays asking for a new connection or changes to service. My own experience, has been since contact with the Equinix team, it has been 26 days, and from there we have been given a estimate of 2-4 weeks to provision a new connection.Increase bandwith on a connection
We currently have a copper bandwidth connection at the data center (in a cabient) and are looking to increase the available bandwidth. Could you assist with the steps invovled in ordering? From reading past forums does it involve ordering a new connection? Thanks for your expertise.
Programmatically Retrieve Colocation Users
Essentially what the title says. I'm attempting to programmatically get the list of colocation users and their roles/permissions. It doesn't appear there's an easy way to do this with the existing API. That said, when I view my users in the portal ordinarily, I see GET /api/ecp/users/getUsers So it's definitely there, I'm assuming it's just not available to normal users, only to Equinix internally. Any chance someone here has an idea?Equinix DC – moving from copper to fiber + IP address ordering headaches
i everyone, We’re at an Equinix datacenter and moving from copper to fiber. And ordering some new IP addresses. Couple of things tripping me up: Ordering fiber vs copper cross connects through the portal isn’t super clear. Help desk isn't able to help Has anyone done a copper → fiber migration at Equinix recently? How did you order it (portal, ticket, account manager)? CheersThe Data Center is Evolving - Are You?
Times moves fast...don't they? As the line between public and private cloud continues to blur, we're seeing the very definition of "data center" evolve right alongside it. Colocation, edge, interconnection - these aren't just technologies anymore. They're becoming foundational building blocks in how hybrid cloud actually operates today. We used to think of hybrid as static: pair a hyperscaler with some on-prem gear and bada-bing, bada-boom, call it a day...right? Wrong. That model no longer cuts it. Now, we're watching new hybrid patterns emerge that are more agile, distributed, and value-driven. Let's face it, it's no longer about where the workloads are - it's about how infrastructure adapts to optimize performance, cost, and connectivity in real-time. What are you seeing in your markets? Are you rethinking their hybrid strategies through the lens of colocation and interconnection? Are edge facilities shifting the center of gravity? Would love to hear your take - what are your thoughts?Optimal by Design: Architecting for Hybrid from Day One in AI and Application Development
For every new AI or application project you embark on, your initial architectural choices will determine the probability of long-term success of that effort, especially as it scales or needs to adapt to changing regulatory or business environments. This article discusses why architecting for hybrid up front puts you in the optimal position for anything that comes your way. https://blog.equinix.com/blog/2025/05/21/why-you-need-a-hybrid-first-strategy/ Do you agree? Is 'hybrid-first' truly the silver bullet for future-proofing, or are there scenarios where a pure cloud or colo/on-prem approach still makes sense? Share your perspective!
