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Equinix is the world’s digital infrastructure company. We interconnect industry-leading organizations in finance, manufacturing, mobility, transportation, government, healthcare, and education across a cloud-first world.
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Forum Posts

Have you tried Smart Hands Video Conferencing?

Here's your chance to interact with Equinix technicians through video conferencing in real-time, as they work on your order request in your private cage or non-colo area. In your Order Entry form, simply enable "Request a video conference" to get sta...

amychen by Equinix Employee
  • 9712 Views
  • 2 replies
  • 2 kudos

Ticket Windows

Hi, I sometimes want to view multiple tickets at once, but in order to do this I have to open another browser session. Is there a way to accomplish this without having to login to multiple instances? I've tried right clicking, but there are no option...

SamF by Level 1
  • 10190 Views
  • 3 replies
  • 1 kudos

Equinix Customer Portal Improvements

Equinix Customer Portal Improves CX Latest ECP release provides increased visibility and more self-service options The latest Equinix Customer Portal (ECP) release is making it even easier for customers to access the Equinix Support Center and to req...

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Jantzen by Community Manager
  • 4496 Views
  • 0 replies
  • 0 kudos