Announcements

The Equinix Community will be offline on December 12, 2023, for scheduled maintenance. Learn More.

Welcome to Community

Welcome to Community
Communication is the exchange of information from one human being to another. That’s the idea behind the Equinix customer community.
  • Community Guidelines
  • Forum Guidelines and Best Practices
  • Ideation Guidelines and Best Practices
  • How to – Collaborate, Ideate, Vote, Post
  • Update Profile Information
  • Manage Subscription
Welcome to Equinix Community!


Equinix Helix is a private community for customers and partners to connect with a global ecosystem of peers and subject matter experts, rich content, and actionable information. In short, it’s a place for you to share your voice with Equinix and with the broader community network. From one exchange to the next, Equinix Community is a continual spiral of knowledge that makes us all better. Welcome!

What you can expect from the Equinix Community
  • Knowledge sharing between Equinix experts and you--- the IT professional who uses the technology every day
  • A place where you can connect with your peers to solve problems and share best practices
  • Provide an easy way to learn about new products and solutions
  • Provide a peek into the Equinix product roadmap and the direction of our product strategy
  • Provide a feedback loop where you & your teams can share your voice about Equinix products and solutions so we can serve you better
  • A place to ideate on shared goals and outcomes