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Meet Sam and Mark

Sam - Operations Manager

Sam manages billing and purchases for many different teams at Seattle-based XYZ company. She’s not involved at every step of the device creation process, just the ones that require billing. Her goal is to have a virtual device provisioned before the deadline and has left the technical details for the engineering team. She is expecting the engineering team to finish configuration within a day so she can authorize the purchase immediately.

Mark - Network Engineer

Mark is one of the only network engineers at XYZ company and is in charge of creating a virtual device. Him and his team has decided to use Network Edge. Mark will be going through the device creation process alone. His goal is to successfully create and have a virtual device with the correct configurations provisioned by the deadline. As an experienced Network Engineer, he is expecting the process to be intuitive and believes he has the technical knowhow to configure the right device.

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