Why can't I access thePrecision Timehome page from the Equinix Customer Portal (ECP) or theEquinix Fabricportal when I use the side menuto move to thePrecision Timeportal? However, I'm able to access thePrecision Timehome page when I directly log in to thePrecision Timeportal using my credentials.
Currently, you cannot log into the Precision Time portal with a federated account. This portal option is planned for implementation in early 2023. Instead, federated account users can log directly into the Precision Time portal with their Equinix credentials.
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