Did you know? You can now order Smart Hands online in the Equinix Customer Portal (ECP). Therefore, you no longer need to contact your Customer Success Manager or the Global Service Desk
Ordering Smart Hands Online
- Log in to ECP
- Select Orders & Tickets and then Smart Hands
- Choose the type of request from the Smart Hands Catalog, complete the required fields, and submit your order
You can bundle multiple requests into a single order, select your scheduling options, and place Large Smart Hands Orders for 24-200 cables or equipment builds of 100-500 RUs.
In addition, you can now request the technician message you while they are working on your Smart Hands ticket.
Resources
Smart Hands Ordering
Check out the new ECP Video Library for tips and tricks on getting the most out of ECP.
Thank you,
Equinix Digital Experience Team
