Forum Discussion

ccigas's avatar
ccigas
Level 1
8 months ago

Error 503 Shipments v1 Pending Storage

Recently I have been having issues with the Shipments v1 endpoint for pending storage (https://api.equinix.com/v1/orders/shipment/pendingStorage), receiving 503 service unavailable.

Searching the catalog, there is no 503 defined so not entirely sure what this error is stating.

Looking to see if this is a bug or if the endpoint was deprecated without notice.

Thank you

Customer Portal APIs
  • stevemar's avatar
    stevemar
    8 months ago

    hey ccigas,

    I flipped through the API docs and found a section that referenced error 503: https://developer.equinix.com/dev-docs/ecp/error-handling/503 

    It seems the error is caused by a temporary overload or scheduled maintenance and the recommendation is to try again after a few minutes - any luck there?

    Are you able to share how you're doing the API call here (with any sensitive info removed of course)? (if it's a cURL call or something else)

  • stevemar's avatar
    stevemar
    Community Manager
    8 months ago

    hey ccigas - great to hear it's working as expected now. hopefully your time OOO was fun and restful.

    feel free to post if you have any other questions.

    cheers,

    sm

     

  • stevemar's avatar
    stevemar
    Community Manager
    8 months ago

    hey ccigas,

    I flipped through the API docs and found a section that referenced error 503: https://developer.equinix.com/dev-docs/ecp/error-handling/503 

    It seems the error is caused by a temporary overload or scheduled maintenance and the recommendation is to try again after a few minutes - any luck there?

    Are you able to share how you're doing the API call here (with any sensitive info removed of course)? (if it's a cURL call or something else)

    • ccigas's avatar
      ccigas
      Level 1
      8 months ago

      Thanks for responding! I was OOO since I posted this. I checked everything out today and I am no longer seeing 503 when we get an unannounced shipment in, so safe to say it was down for maintenance or the overload like you mentioned. Thank you!