Forum Discussion

Jonas's avatar
Jonas
Level 2
2 months ago

Do not notify via email after scheduled report is generated

Hi, I'm using the reports v1 API to generate ONE_TIME reports and every time the report is finished, I get an email telling me as much. However, I want to prevent this email from going out every time. I've figured out that I can use the parameters array with name notifyEmails to add additional emails that should be notified but I can't seem to be able to remove the email tied to my account. Is there any way to achieve what I want?

4 Replies

  • Shannon's avatar
    Shannon
    Community Manager

    Thanks for the update. In this case, we'll need you to file the support ticket by emailing api-support@equinix.com with the endpoint, request , and response JSON. They'll be able to examine the specific report to see what options they can provide for turning off email notifications. 

    • Jonas's avatar
      Jonas
      Level 2

      I see, thanks, I have now raised a ticket.

  • Shannon's avatar
    Shannon
    Community Manager

    Hi Jonas Welcome to Community! We've shared your question and discussion with our API team to see whether turning off email notifications is an option. Have you filed a ticket with api-support@equinix.com yet? If so, share those details and we'll work on it together! 

    • Jonas's avatar
      Jonas
      Level 2

      Hi Shannon, I have not (yet) opened a ticket. Seeing that you have now raised that question with the API team already I think I should not open a ticket, correct? Thank you!